Information Technology Systems & Services Director
Lou Dulaney
Lou Dulaney is responsible for managing the Information Technology Systems & Services (OR IT) team, which provides IT Support and Services for our OR Units. OR IT provides the foundational support for vendor management, infrastructure, hardware, software, and systems for institutional activities at Office of Research. These include, but are not limited to UISL, Systems Administration, Desktop Support, Network, Authentication, Application Software and Reporting, providing extensive functional support for our OR Units in requirements gathering and functional support for OR IT supported applications.
Lou is able to bring clarity and adroitness at defining requirements, objectives, budgets and timelines coordinating IT projects and governance across all stakeholders. Aligning and articulating the immediate effort within organizational objectives. She is a passionate people leader with over 15 years managing IT teams in the private sector. Lou holds a master’s degree in Business Administration, bachelor’s degree in Computer Science and various certifications including PMP, ITIL and Six Sigma Yellow Belt.
